What These Numbers Mean for Your Team
The 68% automatability figure means roughly two-thirds of what your insurance verification and billing staff do each day follows predictable rules — checking eligibility, submitting claims, running portal queries, matching codes, generating standard reports. These steps happen the same way every time, which is precisely what automation handles well.
What likely stays human: The remaining ~32% involves genuine judgment. Think about a claim that keeps getting denied despite correct coding, a patient whose coverage doesn't match what they reported, or a Medicaid portal returning conflicting information. Those situations require someone who can read context, make calls, and advocate — not just execute a sequence.
Why the pay range matters here ($32K–$42K): These are roles where staff currently spend significant time on repetitive portal checks and data entry. Automation pressure on that work is real.
The honest implication: Your team's value increasingly sits in the exceptions, the escalations, and the payer relationships — not the routine lookups.
Based on 22 postings our engine analyzed · updated .