What These Numbers Mean for Your Team
With an average automatability score of 31%, roughly one-third of what your Commercial Lines Underwriting Assistants do each day could realistically be handled by automation.
What that third looks like: Data entry, pulling policy information, formatting submissions, routing documents, running standard checklists, and flagging missing fields. These are repetitive, rules-based tasks where the input and expected output are predictable.
What stays human — the other 69%: This role lives on judgment and relationships. Evaluating whether a risk feels unusual, communicating with brokers when submissions are incomplete or complex, escalating edge cases to senior underwriters, and understanding context that doesn't fit neatly into a form. That requires experience and trust that software can't replicate.
Practical implication: Automation here is a support tool, not a replacement. Your assistants — earning $45,000–$65,000 across a sample of 61 roles — would likely shift toward higher-value exception handling rather than disappear from the workflow.
Based on 61 postings our engine analyzed · updated .