What These Numbers Mean for Litigation Support / Paralegal
The 31% automatability figure means roughly one-third of daily work in this role can realistically be handled by software — not the whole job, not even close to half.
What that automatable third looks like: document formatting, filing deadlines tracking, organizing discovery materials in platforms like Relativity, generating standard templates, and routing documents through systems like iManage. These are repetitive, rule-following tasks where the tools your team already uses can carry more of the load.
What stays firmly human — the other 69%: This role lives on judgment. Reviewing documents for legal relevance and privilege requires contextual reasoning no tool reliably replicates. Attorney relationships depend on trust, anticipation, and communication. Deposition preparation, witness coordination, and spotting exceptions in complex case facts demand someone who understands why the rules exist, not just what they say.
Bottom line: This is a low-automation role. Investment here should focus on making skilled paralegals faster — not thinner on the ground.
Based on 14 postings our engine analyzed · updated .